At Perceptron Software Labs Pvt. Ltd. (PSL), we value your privacy and are committed to safeguarding the personal and business information entrusted to us. This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with our platforms, products, and services — including our IoT solutions, digital transformation tools, analytics platforms, enterprise software, and web/mobile applications (collectively referred to as the “Services”).
By accessing or using our Services, you agree to the terms outlined in this Privacy Policy.
We may collect and process the following types of information:
GPS coordinates, telemetry data, time stamps, and movement logs.
Unique device identifiers (e.g., IMEI, MAC address), sensor readings.
Name, email address, company/organization name, designation, contact details.
Usernames, preferences, account activity.
IP address, browser type, operating system, referral source.
Access logs, device type, system diagnostics, error reports.
Subscription details, billing data, feature usage metrics.
Workflow logs and interaction histories.
Data from connected ERP, logistics systems, or analytics platforms that you authorize.
We use your information to:
Deliver and maintain our Services.
Provide real-time tracking, workflow automation, and system alerts.
Improve service quality through analytics and feedback.
Respond to technical support requests.
Ensure security and fraud prevention.
Meet legal and regulatory obligations.
Conduct research and development for product enhancements.
We may share your data with:
Authorized vendors (e.g., cloud providers, analytics tools).
Business partners (e.g., logistics integrators or SAP partners) when relevant to your services.
Regulatory or legal bodies, where legally mandated.
Internal subsidiaries or affiliates, under strict confidentiality agreements.
Third parties, only with your explicit consent.
We retain personal data as long as necessary to fulfill our services and comply with legal obligations. Anonymized telemetry data may be stored indefinitely for research and analytics purposes.
We implement industry-standard security measures to protect your data:
Data encryption (in transit and at rest).
Role-based access control and authentication.
Regular penetration tests and vulnerability assessments.
Where data is processed or stored outside of India or the EEA, we ensure adequate safeguards, such as Standard Contractual Clauses (SCCs), are in place to protect your data.
If you’re located in the European Economic Area (EEA) or the UK, you have the right to:
Access, update, or delete your personal data.
Restrict or object to certain processing activities.
Request data portability.
You can exercise these rights by contacting us at: [Insert Privacy Contact Email]
Our websites may use cookies and similar technologies to:
Enable secure access and authentication.
Understand how users interact with our platform.
Improve performance and customization.
You can manage cookie preferences in your browser settings.
Our Services are not intended for individuals under 16. We do not knowingly collect personal information from minors.
We may revise this Privacy Policy periodically. Updates will be reflected on our website with a new effective date. Continued use of our Services constitutes acceptance of the revised policy.
If you have any questions or concerns regarding this Privacy Policy, please contact:
Perceptron Software Labs Pvt. Ltd.
213, Gera Imperium Green,
Nevgi Nagar, Mala, Panaji, Goa – 403001, India
Email: info@psl.co.in
Website: www.psl.co.in
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